Terms & Conditions Privacy & Cookie policy

Alternative Society (vzw) takes your privacy into account. In this privacy statement you can read what data we collect when you use our website, why we collect this data and what we do with it. Alternative Society works within European privacy legislation (also known as GDPR).

Data and privacy are sensitive matters and Alternative Society strives to defend the interests of its visitors optimally. This Privacy Statement may be changed in the future. Our policy with regard to personal data is therefore regularly tested against current regulations. Changes will be announced on this page. If you have questions about our use of your data or concerns about our policy, you can contact us at info@alternativesociety.be.

Communication

When you send email to us, we may save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of our IT partner or their suppliers.

Cookie policy

The Alternative Society website uses cookies. A cookie is a small file that is stored by your browser and remembers your preferences during surfing. You can always disable cookies via your browser, but keep in mind that certain functionalities on our website will no longer work.

The Alternative Society website only uses  third-party cookies:

Third-party cookies: tracking cookies from social plugins and advertising cookies (Google Analytics, Google Adwords and Facebook). By using these cookies, we screen how users use the website and we make adjustments to keep it so user-friendly and we can also display customized advertisements based on surfing behavior here.

The information thus obtained (the IP address of your computer) is transferred to and stored by Google on servers in the United States. Read Google’s privacy policy for more information, as well as the specific privacy policy of Google Analytics.

This site contains buttons to promote or share pages on social networks Facebook and Twitter. These buttons are realized by code supplied by Facebook and Twitter themselves.

Social media

Alternative Society also uses social media for marketing purposes. Read the privacy statement of Facebook and Instagram (which can change regularly) to see what they do with your personal data.

Tickets

1. MCLX sells it’s tickets via Tickoweb.

2. Only tickets sold through the Tickoweb platform are valid. Ticket bought from third parties can be fake and MCLX can not honour them. Always buy your tickets trough www.mclx.be.

3. Tickets will be sent upon payment.

5. Tickets are sent by email to the address used in the check out proces.

6. Tickets can be paid by Apple Pay, bancontact/Mister Cash, creditcard or iDeal.

7. Sold tickets will not be refunded by MCLX with the exception of canceled shows. Upon cancelation tickets will be automatically refunded through tickoweb. It might take up to 10 working days for the payment to be processed.

8. If refunded the customer will receive full refund (ticket + handling costs)

9. Minimum age to visit our concerts is 16. Visitors who are younger should be accompanied by an adult.

10.  MCLX tries to update all information regarding the show on website & social media. But is not responsible for any wrong information featured on the website and any harm it may cause.